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Chem-Aqua Equipment Support Specialist

Date: Apr 13, 2019

Location: Macon, GA, US, 31201

Company: NCH Corporation

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Chem-Aqua – Equipment Support Specialist



Chem-Aqua is the wholly owned water treatment subsidiary of NCH Corporation, a privately owned specialty chemicals, maintenance supplies, and services company with over $1 billion in annual sales. We are seeking top-tier talent to support our growth strategy.


The Equipment Support Specialist is responsible for providing engineering application support as it relates to water treatment.   Support includes troubleshooting, proposing, and installing pretreatment and chemical feed systems for process water systems that use heat exchange equipment as the medium to transfer heat at our Macon, GA plant.


This Macon, GA based position offers an exciting opportunity to lead a growing part of business with a diverse set of job duties and a range of opportunities for career advancement. Chem-Aqua has a culture that recognizes results, while embracing the importance of work/life balance.  Join the Chem-Aqua team, where your initiative and contributions will be noticed and make a difference.




  • Prepare application quotes using SCORE.
  • Review equipment orders for proper application based on ChemAqua Boiler, Cooling, and Pretreatment Survey information along with Boilersolve/Coolsolve calculations, prior to final approval for Equipment Division manufacture.
  • Troubleshoot water treatment equipment locally (on-site) or remotely (phone, e-mail, voicemail, etc.).
  • Prepare written technical instructions for equipment as it relates to water treatment equipment.
  • Use mathematical formulas to size water treatment equipment.
  • Issue and evaluate return authorizations on defective equipment under warranty.
  • Create equipment part codes on new equipment purchased.
  • Quality control feed and control systems prior to shipment (i.e. AquaDART).
  • Manage online communications using Advantage’s web portal.  This includes connecting controllers to modems, setting up users, assigning users to controllers, setting up graphical interface screens, and configuring reports.
  • Train employees, field personnel, and customers in the equipment, tools, work techniques and skills required to accomplish assignments.
  • Manage and complete special projects set forth by Equipment Support Manager.






  • Ideal candidate will have a minimum of 1 year experience in manufacturing water treatment equipment (chemical feed, pretreatment, and filtration systems) or a two-year technical degree from an accredited technical school.
  • Must have a general knowledge of electrical systems and how to operate a multi-meter.
  • Knowledge of how to read mechanical and electrical drawings.
  • Proficient use of computer software such as Microsoft Word, Excel, Outlook, and familiarity with Oracle.
  • Ability to use analytical and control equipment.



  • Must have physical strength and ability to lift up to 40 pounds and carry such a weight for 100 feet.
  • Must have good visual ability for close-up observations and use of analytical and control equipment.
  • Must have good depth perception and ability to distinguish different colors.
  • Must have hearing sufficient to hear verbal and audible signals at a moderate distance.
  • Must be conditioned to sustain work in 115 oF mechanical rooms.



  • Must have a valid Drivers License.
  • Must have reading ability sufficient to read technical manuals, mechanical and electrical drawings, trade magazines, codes, and other technical materials.
  • Must have writing ability sufficient to write correspondence, proposals, technical literature, and instructions.
  • Must have good communication skills to deal with the public and to work cooperatively with sales force and other company employees.


Important to Note:

  • The statements outlined in this job description reflect the principal functions of the job, level of knowledge, skill required and the scope of responsibility.  It should not be considered an all-inclusive listing of work requirements.  Individuals may perform other duties to cover in the absence of co-workers or to balance workload.



NCH Corporation offers a full suite of benefits, employee development and recognition programs.




We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

Nearest Major Market: Macon

Job Segment: Engineer, Electrical, Database, Oracle, Wastewater, Engineering, Technology

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