Technical Products & Services Specialist

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Technical Products & Services Specialist

We’re seeking a motivated, science-driven individual for the R&D Lab, with a mechanical background and who has an interest in advanced performance lubricants.  As a Technical Products & Services Specialist you will evaluate customer needs to help the Lubricants R&D group develop the right lubricant or fuel additive product for their application. You will support product development efforts by performing lab performance testing and participating in field trials.  You will even have the opportunity to identify new areas of growth and develop ideas into new products or process innovation to contribute to business expansion.  We tailor our products for agriculture, bio-mass, pellet mills, construction, fleet, forestry, manufacturing, maritime, mining, oil & gas, and waste & scrap. We are a diverse group with product knowledge and experience. If you’re seeking innovative freedom in a personable, stable yet thriving environment, apply to be NCH’s next Technical Products & Services Specialist.

A little about us

Applying for a new job is a little like entering uncharted territory. We want you to feel 100% confident about the application process, the position and our company before committing your time to apply, so that none of the above comes as a surprise. Let’s start with some information about NCH so you can get to know us better.

NCH Corporation is a privately held, family-owned, global business headquartered in Irving, Texas, near Dallas. We have more than 7,500 employees, offices and facilities on six continents, and clients in more than 50 countries. This includes our corporate headquarters as well as subsidiary companies. We clean and conserve water, save energy, and deliver best-in-class maintenance solutions, with a focus on industrial and commercial businesses.

• About NCH and our history
• Our products and solutions
• NCH brands and divisions  

Culture and benefits

We’re a global company with a family feel, offering the same benefits of an international corporation with the personal relationships of a small business. Working in our small teams and close-knit environment, you’d never guess we had a 7,500+ employee head count. We realize a job is more than just a job – it’s an extension of your life and family – and we’re committed to maintaining just that. For us, culture is not just a perk; it’s essential to how we thrive. And that’s speaking for 100 years in the business!

• Employee-centric environment (regular corporate activities, personal relationships, small teams)
• Family-first attitude (paid parental leave, work-life balance support, flexible hours)
• Approachable leadership (collaboration with top leaders, open-door policy)
• Growth-oriented mindset (autonomy, creative freedom to explore new ideas)
• Paid vacation and holiday leave
• Wellness initiatives (on-site fitness facility and cafeteria, planned activities)
• Community involvement (volunteering, fundraisers, charity events, school sponsorships and donations)
• Employee recognition programs (appreciation week, awards and ceremonies)
• Personal and professional development and growth
• Tuition reimbursement
• Financial wellness (retirement options, 401K match, employee credit union)
• Benefits package (medical, dental, vision, life, long and short-term disability)

If this sounds like a fit for you so far, keep reading.

Responsibilities:

• Utilize technical acumen to understand and gather customer requirements and specifications for R&D product developments or improvements.
• Assist in scoping projects for R&D.
• Develop strong relationships with Sales and Marketing.
• Serve as technical expert in areas of industrial applications.
• Stay current and educate internal and external customers on lubricant industry standards and certifications.
• Define and execute performance testing, first in the lab and then in the field.
• Demonstrate products to internal and external customers.
• Collect, analyze, report, and present performance data to stakeholders.
• Troubleshoot product non-conformances and ensure quality compliance.
• Manage and communicate risks for product programs and processes.
• Work effectively with team members and resources to complete project tasks and advance projects through key decision points.
• Assist in the development of product tech sheets.

Qualifications:

• Bachelor’s degree in a related technical or scientific discipline or equivalent experience 
• 0-2 years experience in an industrial laboratory environment or related product application setting
• Good knowledge and understanding in grease or lubricant applications preferred
• A self-starter with proven critical thinking and problem-solving skills
• Proficiency in MS Office Suite applications
• Strong communication skills, both written and verbal
• Quick learner, coachable and adaptable; must be able to retain and apply new information quickly
• Strong demonstrated ability to research and apply new knowledge

Sound like a fit for you?

If yes, jump aboard, and apply today.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.