Technical Application Specialist

Certified Labs- Advanced Technology Lubrication

Certified Technical Application Specialist

Thank you for exploring a career with Certified Labs, a division of NCH Corporation, an international company where we work in small teams that have a direct impact on success. We seek a Hardworking and Reliable Technical Application Specialist responsible for supporting our Sales Force, Customers and Operations Teams as a Primary Resource for our largest and most profitable business division.

The role suits a Highly Capable and Ambitious Self-Starter with a blend of Strong Technical, Problem Solving, and Entrepreneurial skills. The position offers a broad variety of projects to ensure our Products & Programs, Field Sales & Management Teams, and Operations & Marketing Groups receive unparalleled support. This is a unique opportunity to gain valuable and challenging experience at a well-established, yet continuously growing organization with operations in more than 50 countries around the world. Your responsibility from day one is to leverage your initiative, creativity, and desire to help others to further the impact of our expanding team and help grow our business. This position will report to the North American Reliability and Technical Sales Manager.

A little about us

Applying for a new job is a little like entering uncharted territory. We want you to feel 100% confident about the application process, the position and our company before committing your time to apply, so that none of the above comes as a surprise. Let’s start with some information about NCH so you can get to know us better.

NCH Corporation is a privately held, family-owned, global business headquartered Irving, Texas, near Dallas. We have more than 7,500 employees, offices and facilities on six continents, and clients in more than 50 countries. This includes our corporate headquarters as well as subsidiary companies. We clean and conserve water, save energy, and deliver best-in-class maintenance solutions, with a focus on industrial and commercial businesses.

• About NCH and our history
• Our products and solutions
• NCH brands and divisions  

Certified Labs manufactures superior lubrication products, pairing them with industry leading sales programs, and bringing them to customers through a research based and results driven sales process. Our goal is to deliver measurable and meaningful value to our customers so that our billion-dollar grossing company can continue to grow and provide invaluable assistance to our growing customer base.

Culture and benefits

We’re a global company with a family feel, offering the same benefits of an international corporation with the personal relationships of a small business. Working in our small teams and close-knit environment, you’d never guess we had a 7,500+ employee head count. We realize a job is more than just a job – it’s an extension of your life and family – and we’re committed to maintaining just that. For us, culture is not just a perk; it’s essential to how we thrive. And that’s speaking for 100 years in the business!

• Employee-centric environment (regular corporate activities, personal relationships, small teams)
• Family-first attitude (work-life balance support, flexible hours)
• Approachable leadership (collaboration with top leaders, open-door policy)
• Growth-oriented mindset (autonomy, creative freedom to explore new ideas)
• Paid vacation and holiday leave
• Wellness initiatives (on-site fitness facility and cafeteria, treadmill conference room, walking trail)
• Community involvement (volunteering, fundraisers, charity events, school sponsorships and donations)
• Employee recognition programs (appreciation week, awards and ceremonies)
• Personal and professional development and growth
• Tuition reimbursement
• Financial wellness (retirement options, 401(k) match, employee credit union)
• Benefits package (medical, dental, vision, life, long and short-term disability)

If this sounds like a fit for you so far, keep reading.

Responsibilities

• Work directly with Management Team and Sales Force to Identify, Prioritize, and Solve complex technical sales issues through entrepreneurial and self-driven activities
• Continuous Development and Direct Support of Reliability & Partnership Programs, Marketing Collateral, Vendor Relationships, and Sales Tools
• Collaborate with Reliability Team, Platform Leaders, Management Group, Sales Force and Customer Base
• Direct Ownership and Support of Technical Requirements for Critical Corporate Programs
• Personal knowledge development in Lubrication Fundamentals; both practical application and theory
• Develop and Maintain an Expert Level of Product & Industry Knowledge in order to Resolve In-Field Sales and Technical Issues
• Willingness to travel (as needed up to 25%) for In-Field Requirements, Technical Training, and Company Representation

Preferred skills

• Outgoing & Energetic Personality with a Demonstratable History of Success, Interpersonal Skills and a Desire to Help Others
• Excellent Communication, Influence, and Decision-Making skills that have and will continue to develop long term relationships
• Ability to thrive within a team environment and demonstrated capacity to work with various organizational levels and individual personalities
• Comfort in Challenging Yourself and the Team to Solve Problems, Overcome Obstacles, and Develop & Implement Innovative Solutions to Deliver Results and Drive New Business
• At ease in Leading the Charge and/or Providing Consultative Feedback on Critical Programs, Training, and In-Field Problem Resolution
• Analytical, Organized and Results Focused with the ability to Manage Multiple Projects Simultaneously
• Desire to be a part of a Winning Culture that values a Fun Working Environment and Personal & Professional Growth

Qualifications and education requirements

• Degree in applicable field of Industry Experience or Supplemental Experience and Practical Skills in Industrial Field
• Industry Accreditations MLT/MLA/CLS or intent of gaining said accreditations.
• Proficiency in Microsoft Office and Apple Applications

Additional benefits

• Mentorship and Training by Industry Experts in various roles within Industrial Chemical and Manufacturing Commerce
• Autonomous Work Environment with Flexible Work Schedules
• Growth Opportunities within the Company based on Personal Capabilities, Industry Accreditations, and Company Growth

Sound like a fit for you?

If yes, jump aboard, and apply today.

For next steps, expect a direct phone or email response once we are able to review your application. We are committed to responding to all applicants, no matter the outcome, so we appreciate your patience to allow time for this. In the meantime, learn more about NCH and our culture by checking out our LinkedIn or Facebook pages.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.