Senior Director, Information Systems

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SENIOR DIRECTOR, INFORMATION SYSTEMS

Thank you for exploring a career with NCH Corporation, an international company where we work in small teams that have a direct impact on success. We’re seeking a highly skilled Senior Director, Information Systems to join our PPG group. 

In this role, you will direct and manage the LSP and Danco global teams (US, China, and Mexico) across multiple functional elements of information technology including IT-customer relations, project prioritization / selection / execution / communication plans, technology strategy and architecture, application development and technical design, application testing, reporting initiatives, systems support, governance, and the financial and human resources management of the IT function. You will also be responsible for developing a multi-year strategic roadmap in support of business needs and priorities.  If you’re seeking experience and growth in a personable, stable yet thriving environment, our Senior Director, Information Systems could be a match for you!

ESSENTIAL FUNCTIONS:

• Develops and implements, in partnership with the PPG Executive team, a multi-year global IT strategic roadmap that aligns with the company’s goals and drives growth. This will include system architecture, application development and technical design, and governance.
• Acts as a trusted advisor, builds and maintains relationships with executives and business/functional leaders to develop a clear understanding of systems needs and requirements - validating the business case for requested technology changes while staying current with latest industry advancements including security, software, EDI and other applicable technologies.
• Ensure core services reliability, systems security and fault tolerance, and positive IT-customer relations including adherence to agreed-upon support SLAs  - Regularly communicating strategies and progress against them to the executive team as well as the cross functional teams.
• Build, lead and manage team of technical support and programmers, including hiring, training, mentoring and professional development while fostering a culture of innovation, continuous improvement and high level of customer centric/service within the IT team.
• Drives transition from BU support to Corporate support based on IT/Business Roadmap
• Foster culture of innovation, continuous improvement and high service level within the IT team, representing PPG’s values of Teamwork, Innovation, Excellence, and Resilience.
• Provide functional expertise and guidance on the use of the ERP and related technology systems
• Administer vendor management; approve technology providers and related contractual agreements
• Lead budgeting/forecasting of OpEx/CapEx for the IT function; partner with FP&A on business cases and financial assessment of information systems initiatives
• Drive data integrity and reporting initiatives
• Other duties as assigned

JOB QUALIFICATIONS:

• Bachelor’s degree and 5+ years of experience in people management or 8+ years of applicable experience including 5+ years in people management.
• Experience in manufacturing environment, preferred.
• Proven experience developing a digital roadmap with necessary transformation to align with company’s long-term strategies.
• Highly effective in building teams, mentoring and coaching and aligning skillsets and teams to execute against strategies while motivating teams to produce quality materials within agreed-upon timeframes and simultaneously manage several projects. 
• Strong project management and change management skills to support adoption.
• Applicable certificates for digital transformation, security, AI, or other applicable areas.
• The ideal candidate will also have prior experience as a systems architect, application developer, and/or functional super user in a Tier 1 ERP environment.
• Proficiency in understanding business processes from a broad, cross-functional, systems thinking perspective.
• Work requires professional written and verbal communication and interpersonal skills across all levels of experience. 
• Understanding of the technologies impacted within this functional element of IT including service-oriented architecture, application development, packaged-based application deployment, manufacturing / distribution business systems (ERP), and production support of existing systems. Oracle preferred.
• Financial acumen, including experience in cost center budgeting/forecasting, capital expenditure planning, and ROI analysis.

ADDITIONAL SKILLS:

• Ability to communicate technical topics to non-technical groups/leaders
• Ability to influence – without direct reporting structure
• Excellent at managing multiple projects and priorities simultaneously
• Able to see the big picture and also operate with a strong attention to detail
• Adept at interacting with and influencing at the most senior levels of the organization, and working collaboratively across functions, levels, and departments toward shared objectives. 
• Able to consider business and technology issues in both a strategic / systems context and a deeply detailed manner.
• Able to investigate customer issues and diagnose root causes.
• 3-5 years of proficiency with Oracle E-Business Suite (Functional & Technical), Oracle Cloud Technologies (Cloud PDH, CDM, OM, WMS, etc.), SQL, PL/SQL, .NET, web services (REST, SOAP), and/or other relevant areas of the technology stack in a service-oriented environment.
• Experience working in Salesforce CRM
• Stay abreast of emerging technologies, industry best practices, ensuring compliance and driving innovation within the organization.
• Cultivate best practices for software development and documentation with DevSecOps mindset, assure designs meet requirements and deliver high-quality work on tight schedules
• Experience working in MS Office Tools (preferred advanced Excel) and experience working in Linux environments.
• Capable of working with various technology groups or business disciplines in order to design, spec, plan, initiate, lead, and complete IT initiatives.
• Able to establish financial plans for IT projects.

A little about us

Applying for a new job is a little like entering uncharted territory. We want you to feel 100% confident about the application process, the position and our company before committing your time to apply, so that none of the above comes as a surprise. Let’s start with some information about NCH so you can get to know us better.

NCH Corporation is a privately held, family-owned, global business headquartered Irving, Texas, near Dallas. We have more than 7,500 employees, offices and facilities on six continents, and clients in more than 50 countries. This includes our corporate headquarters as well as subsidiary companies. We clean and conserve water, save energy, and deliver best-in-class maintenance solutions, with a focus on industrial and commercial businesses.

• About NCH and our history
• Our products and solutions
• NCH brands and divisions  

Culture and benefits

We’re a global company with a family feel, offering the same benefits of an international corporation with the personal relationships of a small business. Working in our small teams and close-knit environment, you’d never guess we had a 7,500+ employee head count. We realize a job is more than just a job – it’s an extension of your life and family – and we’re committed to maintaining just that. For us, culture is not just a perk; it’s essential to how we thrive. And that’s speaking for 100 years in the business!

• Employee-centric environment (regular corporate activities, personal relationships, small teams)
• Family-first attitude (work-life balance support, flexible hours)
• Approachable leadership (collaboration with top leaders, open-door policy)
• Growth-oriented mindset (autonomy, creative freedom to explore new ideas)
• Paid vacation and holiday leave
• Wellness initiatives (on-site fitness facility and cafeteria, treadmill conference room, planned activities)
• Community involvement (volunteering, fundraisers, charity events, school sponsorships and donations)
• Employee recognition programs (appreciation week, awards and ceremonies)
• Personal and professional development and growth
• Tuition reimbursement
• Financial wellness (retirement options, 401K match, employee credit union)
• Benefits package (medical, dental, vision, life, long and short-term disability)

Sound like a fit for you?

If yes, jump aboard, and apply today.

For next steps, expect a direct phone or email response once we are able to review your application. We are committed to responding to all applicants, no matter the outcome, so we appreciate your patience to allow time for this. In the meantime, learn more about NCH and our culture by checking out our LinkedIn or Facebook pages.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.