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Key Account Manager - Healthcare (CA410)

Date: Jan 12, 2023

Location: Irving, TX, US, 75062

Company: NCH Corporation

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Chem-Aqua Key Account Manager – Healthcare


Thank you for exploring a career with Chem-Aqua, an international company where we work in small teams that have a direct impact on success. We’re seeking an experienced Key Account Manager (Healthcare) to build and protect Chem-Aqua’s reputation as a world-class water treatment provider. The Key Account Manager (KAM) is part of a team of sales leaders that creates opportunities for growth by driving sales from a corporate level down to a local level.  This individual excels at building relationships, both within internal customers (Chem-Aqua field representatives) and external customers (business partners).  KAMs are adept at viewing water treatment from a customer’s viewpoint, and helping our organization deliver on that vision. If you’re seeking a sales role in a personable, stable yet thriving environment, our Key Account Manager - Healthcare, could be a match for you!


A little about us

Applying for a new job is a little like entering uncharted territory. We want you to feel 100% confident about the application process, the position and our company before committing your time to apply, so that none of the above comes as a surprise. Let’s start with some information about our company, Chem-Aqua, so you can get to know us better.


Chem-Aqua is a subsidiary company of NCH Corporation, a privately held, family-owned, global business headquartered in Irving, Texas, near Dallas. NCH has more than 7,500 employees, offices and facilities on six continents, and clients in more than 50 countries. This includes the corporate headquarters as well as the other subsidiary companies. We clean and conserve water, save energy, and deliver best-in-class maintenance solutions, with a focus on industrial and commercial businesses.



Culture and benefits

We’re a global company with a family feel, offering the same benefits of an international corporation with the personal relationships of a small business. Working in our small teams and close-knit environment, you’d never guess we had a 7,500+ employee head count. We realize a job is more than just a job – it’s an extension of your life and family – and we’re committed to maintaining just that. For us, culture is not just a perk; it’s essential to how we thrive. And that’s speaking for 100 years in the business!

  • Employee-centric environment (regular corporate activities, personal relationships, small teams)
  • Family-first attitude (work-life balance support, flexible hours)
  • Approachable leadership (collaboration with top leaders, open-door policy)
  • Growth-oriented mindset (autonomy, creative freedom to explore new ideas)
  • Paid vacation and holiday leave
  • Wellness initiatives (on-site fitness facility and cafeteria, treadmill conference room, planned activities)
  • Community involvement (volunteering, fundraisers, charity events, school sponsorships and donations)
  • Employee recognition programs (appreciation week, awards and ceremonies)
  • Personal and professional development and growth
  • Tuition reimbursement
  • Financial wellness (retirement options, 401K match, employee credit union)
  • Benefits package (medical, dental, vision, life, long and short-term disability)


If this sounds like a fit for you so far, keep reading.


A little about you

Characteristics of our successful KAMs vary considerably…they are a unique piece to the puzzle that makes up a cohesive team.  However, our KAMs do share a few important traits:

  • Superior communication skills
  • Persistent yet patient
  • Extremely ethical
  • Consummate team players. 
  • Capable of navigating a complex web of personalities to find commonalities that help create win-win scenarios. 
  • Focused on company revenue and profitability
  • This position is remote and no relocation is required. 


Day-to-day work examples

We support growth, opportunity and variety, which means your day-to-day has the potential to adapt with you and your passions. If you’re not challenged and growing, neither are we. For starters, though, here are some day-to-day examples of what you will be doing:

  • Work within a team structure to ensure good awareness of complete strategic account sales and customer service plan across the entire Chem-Aqua target market.
  • The KAM focuses on maintaining relationships with existing customers, and providing support to the Corporate Account Manager within the market vertical
  • Maintain relationships with contacts in existing Healthcare locations as well as at the corporate level.
  • Encourage and assist local sales reps and managers with opening new locations of portfolio accounts.
  • Guard the reputation of Chem-Aqua as a high-quality service provider/partner within the target organization
  • Ensure technical competence of field representatives and that ROI opportunities are identified and properly communicated
  • Review FSR compliance and written reports. Contact field management to address quality and compliance issues.
  • Up-sell value added opportunities in existing locations and strategic accounts.
  • Conduct account reviews with corporate customers and related Sales Managers.
  • Identify new prospects to develop into strategic accounts.  Primary focus being boiler and cooling applications in Healthcare industry. 
  • Target and assist in closing individual locations when appropriate.


Sound like a fit for you?

If yes, jump aboard, and apply today.


For next steps, expect a direct phone or email response once we are able to review your application. We are committed to responding to all applicants, no matter the outcome, so we appreciate your patience to allow time for this. In the meantime, learn more about Chem-Aqua and our culture by checking out our LinkedIn or Facebook pages.


Equal Opportunity Employer


We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

Nearest Major Market: Irving
Nearest Secondary Market: Dallas

Job Segment: Wastewater, Water Treatment, HVAC, Account Manager, Engineering, Operations, Sales