Accounts Receivable Specialist

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Accounts Receivable Specialist 

Thank you for exploring a career with NCH Corporation, an international company where we work in small teams that have a direct impact on success. As a member of the Credit Department, this role will be responsible for account assignments and documenting updates. They will decrease DSO while improving cash flow and performing dispute resolution. This opportunity will require heavy internal/external customer interactions through all means of verbal and written communications. This position will also meet all department aging goals. 

We offer a professional and challenging environment, a range of opportunities for career advancement, and a culture that recognizes results, yet embraces the importance of work/life balance. Join our customer service and credit team, as an Accounts Receivable Specialist, where our future begins with you!

Duties and Responsibilities:

• Manage account assignments
• Responsible for managing past due balances to ensure nothing greater than 180 days past due
• Researching and contacting customers with payment issues
• Research and resolve dispute reconciliations
• Provide department support by following up on AR department emails
• Attend and contribute to Monthly AR meetings
• Complete and manage portal registration requests in order to establish a trading relationship with our customers
• Submission of invoices into portals as needed and/or problem resolution
• Perform various duties as assigned

Attributes: 

• Aptitude/Desire to learn our business processes at a detailed level to facilitate meaningful and impactful service
• Independent decision-making ability using strong conceptual understanding of business goals and processes
• Highly motivated, flexible team player with demonstrated ability to thrive in a business-critical high stress environment
• Excellent customer service, problem solving, and written and oral communication skills
• Extraordinary attention to detail and ability to approach zero errors in final work product

Competencies: 

Experience and knowledge:

• 3+ years of extensive concentrated AR experience
• 3+ years of Customer Service experience
• Excellent aptitude in Microsoft Office (Excel, Word, Outlook)

Education:

• Required: Associate's Degree or 5+ years of direct AR experience
• Preferred: Bachelor's Degree

A little about us

Applying for a new job is a little like entering uncharted territory. We want you to feel 100% confident about the application process, the position and our company before committing your time to apply, so that none of the above comes as a surprise. Let’s start with some information about NCH so you can get to know us better.

NCH Corporation is a privately held, family-owned, global business headquartered Irving, Texas, near Dallas. We have more than 7,500 employees, offices and facilities on six continents, and clients in more than 50 countries. This includes our corporate headquarters as well as subsidiary companies. We clean and conserve water, save energy, and deliver best-in-class maintenance solutions, with a focus on industrial and commercial businesses. 

Culture and benefits

We’re a global company with a family feel, offering the same benefits of an international corporation with the personal relationships of a small business. Working in our small teams and close-knit environment, you’d never guess we had a 7,500+ employee head count. We realize a job is more than just a job – it’s an extension of your life and family – and we’re committed to maintaining just that. For us, culture is not just a benefit; it is essential to how we thrive and that is speaking for 100 years in the business!

• Employee-centric environment (regular corporate activities, personal relationships, small teams)
• Family-first attitude (work-life balance support, flexible hours)
• Approachable leadership (collaboration with top leaders, open-door policy)
• Growth-oriented mindset (autonomy, creative freedom to explore new ideas)
• Paid vacation and holiday leave
• Wellness initiatives (on-site fitness facility and cafeteria, treadmill conference room, planned activities)
• Community involvement (volunteering, fundraisers, charity events, school sponsorships and donations)
• Employee recognition programs (appreciation week, awards and ceremonies)
• Personal and professional development and growth
• Tuition reimbursement
• Financial wellness (retirement options, 401K match, employee credit union)
• Benefits package (medical, dental, vision, life, long and short-term disability)

Sound like a fit for you?

Jump aboard, and apply today.

For next steps, expect a direct phone or email response once we are able to review your application. We are committed to responding to all applicants, no matter the outcome, so we appreciate your patience to allow time for this. In the meantime, learn more about NCH and our culture by checking out our LinkedIn or Facebook pages.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.